Delivering Your Mission To The World
Excellence in Customer Engagement Podcasts
A spotlight on servant leaders who lead with humility, empathy, and heart. Through powerful dialogues of authenticity and grit, we explore the stories behind exceptional customer service, meaningful leadership, and the everyday moments that shape service-driven cultures.
CG Excellence Training drives employee engagement and retention through talent development, team alignment, and values-based customer service training.
CG Excellence Training Reflections
ELEVATE YOUR IMPACT
Workshops Tailored To Your Corporate Mission
CG Excellence Training Workshops empower leaders and teams to align their daily interactions with your organization’s values and mission. Dynamic, engaging workshops, designed to elevate your service.
What People Are Saying…
“Christine has always provided top notch customer service. Her attention to detail is outstanding and I always know that I can trust her judgement as she puts the clients needs first. I have stayed a client b/c of the customer care I receive and it starts with her.”
Jared Shapiro
Vice President @ Colliers | National Retail & Healthcare Capital Markets Division
“Christine is a breath of fresh air and her bright, charismatic energy is always infectious. I love being in her presence. She is warm and personable as well as efficient, effective and knowledgeable. I was able to observe her interactions with other clients, as well as with the employees who worked under her, and was impressed with the ease with which she was able to navigate both situations. She is kind and thoughtful, while focused on accomplishing her goals, which she successfully continues to do. She is truly a treasure!”
Marilyn Sadler
Children's Book Author, Television Producer, Screenwriter and Speaker
“Rarely do you come across someone that contributes so much to corporate culture and revenue. Luckily, I had the pleasure of working with Christine for 6 years. Above that, she is a pleasure to work with - very optimistic, highly energetic, and just a very positive person. Christine is VERY passionate about customer service and the patient “experience”. She developed and implemented a successful training program to elevate that quality for employees. Her “mint on the pillow” approach to customer service is apparent with every interaction she has, whether it’s with guests, vendors or colleagues. As a team leader, Christine is well respected by her colleagues for her motivational attitude and willingness to go above and beyond for the team. She has the innate ability to establish rapport easily and relays her ideas clearly. Christine is the personification of “service with a smile” and would be an asset to any company looking to elevate their customer experience to the next level.”
Jenna Vollman
VP at Vollman Pest Control LLC
