Preview the workbook: swipe the cover or use the arrows to browse sample pages.
Is the problem a manager problem, or a manager-job problem?
MIDDLE LINE | Investing in Your Frontline Managers is the Interactive Workbook companion to CG Leadership Article No. 011. Twenty-seven fillable pages guide leadership teams from diagnosis to decision: examine capability, capacity, role clarity and organizational design, then choose an investment the evidence supports.
Four moves organize the workbook: Clarify, Protect, Develop and Reinforce.
What is inside
Manager-Problem Diagnostic: sorts a recurring pattern into a capability, capacity, role clarity or design problem
Manager Role Charter: defines what the role exists to make possible
Decision-Rights Review: separates decisions managers own, decisions employees own and decisions that rise higher
Manager Capacity Audit: records one representative week of leading, processing, producing and correcting
Promotion-to-Management Readiness Check: names what a new manager must understand and practice before leading people
Frontline Coaching Rhythm: sets a realistic monthly cadence for observation, feedback and follow-up
30/60/90-Day Middle Line Plan: turns the review into commitments, owners, dates and measures
A 90-minute path shows where to begin. Shaded fields calculate automatically, from capacity shares to a managerial leverage measure, and a summary page brings evidence and a decision together.
Fillable PDF, instant digital download. Works best in desktop Adobe Acrobat Reader, where scoring and summary pages calculate automatically.
25-Participant Organization License: for manager development across functions.
ORGANIZATIONAL LICENSE (25 PARTICIPANTS): Licensed for one organization and up to twenty-five named participants. Each participant may complete, save, and print one working copy for professional use within the licensed organization, and facilitators within the organization may guide groups in person or by video call. Completed reflections may support internal leadership discussion. Blank pages, worksheets, calculations, and content may not be copied, shared, distributed, reproduced, resold, posted, or used by participants beyond the twenty-five licensed, or by other organizations, without an extended license.
Also available: Individual License | 10-Participant Team License
Read the Leadership Article
© 2026 Christine George LLC | CG Excellence Training®. All rights reserved.
Preview the workbook: swipe the cover or use the arrows to browse sample pages.
Is the problem a manager problem, or a manager-job problem?
MIDDLE LINE | Investing in Your Frontline Managers is the Interactive Workbook companion to CG Leadership Article No. 011. Twenty-seven fillable pages guide leadership teams from diagnosis to decision: examine capability, capacity, role clarity and organizational design, then choose an investment the evidence supports.
Four moves organize the workbook: Clarify, Protect, Develop and Reinforce.
What is inside
Manager-Problem Diagnostic: sorts a recurring pattern into a capability, capacity, role clarity or design problem
Manager Role Charter: defines what the role exists to make possible
Decision-Rights Review: separates decisions managers own, decisions employees own and decisions that rise higher
Manager Capacity Audit: records one representative week of leading, processing, producing and correcting
Promotion-to-Management Readiness Check: names what a new manager must understand and practice before leading people
Frontline Coaching Rhythm: sets a realistic monthly cadence for observation, feedback and follow-up
30/60/90-Day Middle Line Plan: turns the review into commitments, owners, dates and measures
A 90-minute path shows where to begin. Shaded fields calculate automatically, from capacity shares to a managerial leverage measure, and a summary page brings evidence and a decision together.
Fillable PDF, instant digital download. Works best in desktop Adobe Acrobat Reader, where scoring and summary pages calculate automatically.
25-Participant Organization License: for manager development across functions.
ORGANIZATIONAL LICENSE (25 PARTICIPANTS): Licensed for one organization and up to twenty-five named participants. Each participant may complete, save, and print one working copy for professional use within the licensed organization, and facilitators within the organization may guide groups in person or by video call. Completed reflections may support internal leadership discussion. Blank pages, worksheets, calculations, and content may not be copied, shared, distributed, reproduced, resold, posted, or used by participants beyond the twenty-five licensed, or by other organizations, without an extended license.
Also available: Individual License | 10-Participant Team License
Read the Leadership Article
© 2026 Christine George LLC | CG Excellence Training®. All rights reserved.
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